Testimonials & Reviews from Angie’s List
Read testimonials and reviews from third parties on Roof Crafters.
Roof Crafters Wins 2017 Guildmaster Award
GuildQuality, a third-party survey company in the construction, remodel and real estate industries, awards Roof Crafters LLC of Louisiana it’s prestigious Guildmaster Award. Over 600 companies were in contention for the award nationwide.
Roof Crafters is the only roofing contractor in Louisiana to Win the Guildmaster Award
To win the award there are two primary metrics considered. The percentage of customers who would recommend using this company and the percentage of customers who responded. With a high number of respondents GuildQuality can be certain they are recognizing top level performers in the roofing construction industry.
Minimum Recommendation Rate
Exemplary customer service is the primary requirement for receiving this prestigious award. In the roofing construction and remodeling industry, the average recommendation rate is 70%. To win the Guildmaster Award, a roofing contractor member must achieve a recommendation rate of 90% or greater.
Thank you for your prompt attention in this matter…that speaks volumes for your customer service policy! Sadly, that’s something I don’t come across very often these days.
The customer portal is a very nice feature…another kuddos for your company!
Have a nice weekend,
In every area, Roof Crafters was awesome. From our salesman to the guys who put the roof on, they were professional, courteous, and nice. We don’t have anything but good things to say. Would you like to publish your survey, Yes I would.
I got to negotiate the type of products and warranties open and free which really satisfied me as a customer. I would like to recognize David Hester for his exceptional service. Was the job site clean and safe I give a 4+ on this one
Thanks you for taking such good care of our roofing project. Malcolm and I appreciate your dedication and support. You are truly a pleasure to do business with.
Melissa and I wanted to take this opportunity once again to express to you our deepest gratitude for the time, commitment and level of excellence service that you and your entire staff rendered during our roofing project. Any one could offer a handshake and a hug of appreciation. We just wanted to perpetuate our thanks in writing.First, please feel free to use our home as a reference along with our contact information if needed in the future.Not only did we get a “new” roof, we obtained more of an understanding of the project and process because you never rushed us to purchase or sign a contract, you simply laid out the facts and our options.Your product and process sells itself. Roof Crafters provided more than a “Cadillac” roof; you delivered the “Mercedes” roof. You added both beauty and value to our home. To that end, thanks for all that you have done for us. We wish both you and your Company continued success and prosperity. With kindest regards, we remain,
Paul & Melissa Triay
Hammond, Louisiana 70403
We had our roof replaced through our insurance. It went very well. They were professional and did excellent work.
Prairieville, LA 70769
Went great. Prop service with sales and their roofing crew. They have a special trailer that lifts up to the roof and can be driven around the house with no damage to your yard. Roof looks really good and they guys cleaned up great. My house looks looks like a new home. I have had many complements on new roof.
Summit, MS 39666
Quite well compared to previous roofing contractors. Some language barrier at times. Hard working crew showed up when expected. Every call answered. Some minor problems but overall a company I would call or recommend.
McComb, MS 39648
We agreed roof would be replaced at insurance cost. In the process of replacing the roof, it was discovered my rafters were not properly braced. I was given a quote on the spot for cost to brace the rafters. This added a small amount of extra time to the job but not an inconvenience.. Each day after completion of work, street view of house was tidied & made presentable. Due to weather issues, my work was completed over a weekend but only after I was asked if I minded the weekend work. Workers were very mindful of my landscaping, which is extensive. Compared to a previous roofer, my landscaping was unscathed!! All in all, I was very satisfied with the completed job.
Antoinette Hubble M.D.
Summit, MS 39666
THEY REMOVED OLD ROOFING SHINGLES, CHECKED FOR ANY WOOD DAMAGE UNDERNEATH THE SHINGLES, REPLACED ALL THE BLACK UNDER LINER, REPLACED AND CAULKED ALL ROOF VENTS AND CHIMNEY, SPRAYED THEM TO MATCH THE ROOF, REPLACED ALL EXPOSED DRIP EDGES AND CLEANED UP AND REMOVED ALL TRASH FROM PROJECT.
MY INSURANCE AGENT GAVE ME SOME NAMES TO PICK FROM FOR A ROOFER. I RESEARCHED THEM ONLINE AND DECIDED TO GO WITH ROOF CRAFTERS. MR. JOE BOYTE CALLED THE SAME DAY I LEFT A MSG. THE NEXT DAY HE STOPPED BY,(ON TIME) TO TELL ME HOW THIS WOULD PROCEDE. HE BROUGHT BY SOME SAMPLES FOR MY HUSBAND AND I TO LOOK AT. HE ALSO SUGGESTED THAT IF WE SAW A ROOF WE LIKED, HE WOULD DRIVE BY AND LET US KNOW WHAT KIND IT WAS . WE FOUND IT HARD TO MAKE UP OUR MIND BY LOOKING AT A LITTLE SWATCH, SO WE LOOKED IN OUR NEIGHBORHOOD AT ROOFS AND PICKED SOME OUT. WITHIN A FEW DAYS WE HAD PICKED OUT WHAT WE WANTED.THE SUPPLIES WERE ORDERED AND DELIVERED WITHIN THE WEEK. THE 6 PERSON CREW SHOWED UP EARLY IN THE AM. MR. BOYTE AND MR. WILL LAMPTON, GENERAL CONTRACTOR ARRIVED AND GOT THE JOB STARTED. ALL MY LANDSCAPE BUSHES WERE COVERED WITH TARPS FOR NAILS AND TRASH. THEY WORKED VERY WELL AND QUICKLY. EACH SHINGLE RECIEVED 6 NAILS, WHICH I WAS TOLD IS INDUSTRY STANDARD NOW. YOU COULD HEAR THE SIX NAILS AS THEY HAMMERED THEM IN. I FREQUENTLY STEPPED OUTSIDE TO CHECK ON THE PROGRESS OF THE JOB AND SPEAK WITH THE CONTRACTOR. THE CREW CLEANED UP AS THEY WENT. THEY TOOK A SHORT BREAK FOR LUNCH AND WERE BACK ON THE JOB. THEY ONLY UNCOVERED THE PORTION OF THE ROOF THEY KNEW THEY WOULD FINISH THAT DAY. I WAS NOT LEFT WITH ANY UNEXPOSED ROOF, IN CASE IT RAINED. THEY WORKED UNTIL THE SUN WAS GOING DOWN, ABOUT 8PM. THE NEXT MORNING THEY WERE BACK TO FINISH THE JOB. ALL IN ALL, IT TOOK ABOUT A DAY AND A HALF FOR THEM TO COMPLETELY FINISH THE WORK. I APPRECIATE THE WAY THEY WENT THROUGH MY BUSHES AND LAWN AND FLOWERBEDS AND DRIVEWAY, LOOKING FOR ROOFING NAILS. THEY DID A THROUGH JOB AND WE WERE VERY PLEASED. THE NEXT DAY LOOKING AT THE ROOF, MY HUSBAND SAW A SPOT ON THE ROOF HE WASN’T SURE WAS DONE CORRECTLY, SO WE CALLED THE GENERAL CONTRACTOR AND HE CAME RIGHT OVER. THERE WAS NO PROBLEM ON THE ROOF TO BE CONCERNED WITH. WE HAVE A 5 YEAR WARRANTY ON ALL WORK PREFORMED BY ROOF CRAFTERS. WE CERTAINLY WILL USE THEM IN THE FUTURE, IF NEEDED. MY HOUSE IS ABOUT 20 YEARS OLD AND ABOUT 2500 SQUARE FEET.
Baton Rouge, LA 70811
Repaired prior roofers substandard work. Replaced and added gutters and downspouts. Added leaf guards. Replaced roof on portable building.
Provider responded quickly to my request for an estimate and scheduled the work to be done promptly at my convenience. All workmen were courteous and professional. I am very pleased with them. I plan on having them do additional work in the fall.
McComb, MS 39648
Roof Crafters provided excellent service. They were professional and prompt with service and did an excellent job. Chuck Magee met with the insurance adjuster and helped me throughout the process. There were many companies with signs in the yard but as far as I know this is the only local company which makes me feel secure with the warranty. The cleanup was excellent. I would definitely recommend their services.
Testimonials From Diane Hughes
McComb, MS 39648
I noticed some dimples on my roof. I contacted RoofCrafters and they sent a guy out to look at my roof. Then two days later, a hail storm hit. He called me before I could call him and asked me if he could come redo the estimate and I said yes. He was prompt and took care of my roof needs. He worked with my insurance company and my insurance company was very impressed with RoofCrafters as a whole from seeing their work first hand. I am very pleased with the way RoofCrafters has handled my damaged roof up to this point. Customer Service is outstanding.
Right now, my roof will be fixed in two weeks. Roofcrafters, like all the local roof companies are busy fixing roofs from the last hail storm. RoofCrafters date for me is sooner than any other company at this time.
Testimonials From Kim Finch
Summit, MS 39666
Complete roof replacement due to hail damage. Insurance covered the work being done.
They showed up when they said they would and had the entire roof done in two days. They cleaned up very well and did not leave any nails or roofing debris. The roofing rep was very friendly and efficient and came out as soon as I called him for anything. I would recommend them to anyone wanting a roof done.
Denham Springs, LA 70726
It was done through insurance. Everything they told me they were going to do they did. They followed up with me yesterday and I will use them again in the future.
Testimonials From Kenneth Varnado
Denham Springs, LA 70726
I JUST WANT YOU TO KNOW HOW IMPRESSED WE ARE WITH YOUR PROMPT RESPONSE TO OUR ROOF LEAK! YOUR QUICK RESPONSE AND PROFESSIONALISM WAS OUTSTANDING! 4 CALLS WERE MADE AND YOU WERE THE ONLY CONTRACTOR TO RESPOND. YOUR WORK AND MAKING IT EASY FOR US TO UNDERSTAND WAS OUTSTANDING! IT MEANS SO MUCH TO US TO KNOW WE HAVE SOMEONE THAT CARES. WE JUST COMPLETED A HUGE DOLLAR KITCHEN REMODEL AND WE DID NOT NEED A WATER LEAK. I WILL RECOMMEND YOU HIGHLY!
P.S. The price was more than fair.