Testimonials

Read Reviews from Third Parties on Roof Crafters

GuildQuality, a third-party survey company in the construction, remodel and real estate industries, awards Roof Crafters LLC of Louisiana it’s prestigious Guildmaster Award. Over 600 companies were in contention for the award nationwide.

Roof Crafters is the only roofing contractor in Louisiana to Win the Guildmaster Award

To win the award there are two primary metrics considered. The percentage of customers who would recommend using this company and the percentage of customers who responded. With a high number of respondents GuildQuality can be certain they are recognizing top level performers in the roofing construction industry.

Minimum Recommendation Rate

Exemplary customer service is the primary requirement for receiving this prestigious award. In the roofing construction and remodeling industry, the average recommendation rate is 70%. To win the Guildmaster Award, a roofing contractor member must achieve a recommendation rate of 90% or greater.

In every area, Roof Crafters was awesome. From our salesman to the guys who put the roof on, they were professional, courteous, and nice. We don’t have anything but good things to say. Would you like to publish your survey, Yes I would.

Dalton Kennedy

Franklinton, Louisiana

I got to negotiate the type of products and warranties open and free which really satisfied me as a customer. I would like to recognize David Hester for his exceptional service. Was the job site clean and safe I give a 4+ on this one

David:

Thanks you for taking such good care of our roofing project. Malcolm and I appreciate your dedication and support. You are truly a pleasure to do business with.

Sincerely

Leah Fitzhugh

We had our roof replaced through our insurance. It went very well. They were professional and did excellent work.

Tarina Cheramie
Prairieville, LA 70769

Went great. Prop service with sales and their roofing crew. They have a special trailer that lifts up to the roof and can be driven around the house with no damage to your yard. Roof looks really good and they guys cleaned up great. My house looks looks like a new home. I have had many complements on new roof.

Jason
Summit, MS 39666

Quite well compared to previous roofing contractors. Some language barrier at times. Hard working crew showed up when expected. Every call answered. Some minor problems but overall a company I would call or recommend.

Verna Lasseigne
McComb, MS 39648

We agreed roof would be replaced at insurance cost. In the process of replacing the roof, it was discovered my rafters were not properly braced. I was given a quote on the spot for cost to brace the rafters. This added a small amount of extra time to the job but not an inconvenience.. Each day after completion of work, street view of house was tidied & made presentable. Due to weather issues, my work was completed over a weekend but only after I was asked if I minded the weekend work. Workers were very mindful of my landscaping, which is extensive. Compared to a previous roofer, my landscaping was unscathed!! All in all, I was very satisfied with the completed job.

Antoinette Hubble M.D.
Summit, MS 39666

Roof Crafters just installed a new roof for me and I am very pleased with the sales representative, Glen Helsel , and also with the installers. My job was completed in one day and the job went down without any problems. There were a couple of rotten boards that they found and replaced them without issue. There was a foreman there the whole time of the install in case I had any questions or if any unexpected issues came up. The area around the house was kept clean during the installation and all the nails were picked up with a magnet. Again I am very pleased with the workmanship and would highly recommend Roof Crafters for your project.

P Pitarro

Hammond, LA 70401

THEY  REMOVED OLD ROOFING SHINGLES, CHECKED FOR ANY WOOD DAMAGE UNDERNEATH THE SHINGLES, REPLACED ALL THE BLACK UNDER LINER, REPLACED AND CAULKED ALL ROOF VENTS AND CHIMNEY, SPRAYED THEM TO MATCH THE ROOF, REPLACED ALL EXPOSED DRIP EDGES AND CLEANED UP AND REMOVED ALL TRASH FROM PROJECT.

MY INSURANCE AGENT GAVE ME SOME NAMES TO PICK FROM FOR A ROOFER. I RESEARCHED THEM ONLINE AND DECIDED TO GO WITH ROOF CRAFTERS. MR. JOE BOYTE CALLED THE SAME DAY I LEFT A MSG. THE NEXT DAY HE STOPPED BY,(ON TIME) TO TELL ME HOW THIS WOULD PROCEDE. HE BROUGHT BY SOME SAMPLES FOR MY HUSBAND AND me TO LOOK AT. HE ALSO SUGGESTED THAT IF WE SAW A ROOF WE LIKED, HE WOULD DRIVE BY AND LET US KNOW WHAT KIND IT WAS. WE FOUND IT HARD TO MAKE UP OUR MIND BY LOOKING AT A LITTLE SWATCH, SO WE LOOKED IN OUR NEIGHBORHOOD AT ROOFS AND PICKED SOME OUT. WITHIN A FEW DAYS WE HAD PICKED OUT WHAT WE WANTED. THE SUPPLIES WERE ORDERED AND DELIVERED WITHIN THE WEEK. THE 6 PERSON CREW SHOWED UP  EARLY IN THE AM. MR. BOYTE AND MR. WILL LAMPTON, GENERAL CONTRACTOR ARRIVED AND GOT THE JOB STARTED. ALL MY LANDSCAPE BUSHES WERE COVERED WITH TARPS FOR NAILS AND TRASH. THEY WORKED VERY WELL AND QUICKLY. EACH SHINGLE RECEIVED 6 NAILS, WHICH I WAS TOLD IS INDUSTRY STANDARD NOW. YOU COULD HEAR THE SIX NAILS AS THEY HAMMERED THEM IN. I FREQUENTLY STEPPED OUTSIDE TO CHECK ON THE PROGRESS OF THE JOB AND SPEAK WITH THE CONTRACTOR. THE CREW CLEANED UP AS THEY WENT. THEY TOOK A SHORT BREAK FOR LUNCH AND WERE BACK ON THE JOB. THEY ONLY UNCOVERED THE PORTION OF THE ROOF THEY KNEW THEY WOULD FINISH THAT DAY. I WAS NOT LEFT WITH ANY UNEXPOSED ROOF, IN CASE IT RAINED. THEY WORKED UNTIL THE SUN WAS GOING DOWN, ABOUT 8 PM. THE NEXT MORNING THEY WERE BACK TO FINISH THE JOB. ALL IN ALL, IT TOOK ABOUT A DAY AND A HALF FOR THEM TO COMPLETELY FINISH THE WORK. I APPRECIATE THE WAY THEY WENT THROUGH MY BUSHES AND LAWN AND FLOWERBEDS AND DRIVEWAY, LOOKING FOR ROOFING NAILS. THEY DID A  THROUGH JOB AND WE WERE VERY PLEASED. THE NEXT DAY LOOKING AT THE ROOF, MY HUSBAND SAW A SPOT ON THE ROOF HE WASN’T SURE WAS DONE CORRECTLY, SO WE CALLED THE GENERAL CONTRACTOR AND HE CAME RIGHT OVER. THERE WAS NO PROBLEM ON THE ROOF TO BE CONCERNED WITH. WE HAVE A 5 YEAR WARRANTY ON ALL WORK PREFORMED BY ROOF CRAFTERS. WE CERTAINLY WILL USE THEM IN THE FUTURE, IF NEEDED. MY HOUSE IS ABOUT 20 YEARS OLD AND ABOUT 2500 SQUARE FEET.

Toni Grizzaffi
Baton Rouge, LA 70811

Repaired prior roofers substandard work.  Replaced and added gutters and downspouts.  Added leaf guards.  Replaced roof on portable building.
Provider responded quickly to my request for an estimate and scheduled the work to be done promptly at my convenience.  All workmen were courteous and professional.  I am very pleased with them.  I plan on having them do additional work in the fall.

R Viosca
McComb, MS 39648

Roof Crafters provided excellent service.  They were professional and prompt with service and did an excellent job.  Chuck Magee met with the insurance adjuster and helped me throughout the process.  There were many companies with signs in the yard but as far as I know this is the only local company which makes me feel secure with the warranty. The cleanup was excellent.  I would definitely recommend their services.

Testimonials From Diane Hughes
McComb, MS 39648

I noticed some dimples on my roof. I contacted RoofCrafters and they sent a guy out to look at my roof. Then two days later, a hail storm hit. He called me before I could call him and asked me if he could come redo the estimate and I said yes. He was prompt and took care of my roof needs. He worked with my insurance company and my insurance company was very impressed with RoofCrafters as a whole from seeing their work first hand. I am very pleased with the way RoofCrafters has handled my damaged roof up to this point. Customer Service is outstanding.

Right now, my roof will be fixed in two weeks. Roofcrafters, like all the local roof companies are busy fixing roofs from the last hail storm. RoofCrafters date for me is sooner than any other company at this time.

Testimonials From Kim Finch
Summit, MS 39666

Complete roof replacement due to hail damage. Insurance covered the work being done.

They showed up when they said they would and had the entire roof done in two days. They cleaned up very well and did not leave any nails or roofing debris. The roofing rep was very friendly and efficient and came out as soon as I called him for anything. I would recommend them to anyone wanting a roof done.

Greg Byrd
Denham Springs, LA 70726

It was done through insurance. Everything they told me they were going to do they did. They followed up with me yesterday and I will use them again in the future.

Testimonials From Kenneth Varnado
Denham Springs, LA 70726

I JUST WANT YOU TO KNOW HOW IMPRESSED WE ARE WITH YOUR PROMPT RESPONSE TO OUR ROOF LEAK! YOUR QUICK RESPONSE AND PROFESSIONALISM WAS OUTSTANDING! 4 CALLS WERE MADE AND YOU WERE THE ONLY CONTRACTOR TO RESPOND. YOUR WORK AND MAKING IT EASY FOR US TO UNDERSTAND WAS OUTSTANDING! IT MEANS SO MUCH TO US TO KNOW WE HAVE SOMEONE THAT CARES. WE JUST COMPLETED A HUGE DOLLAR KITCHEN REMODEL AND WE DID NOT NEED A WATER LEAK. I WILL RECOMMEND YOU HIGHLY!

P.S. The price was more than fair.

JOHNNY CLIFTON
Summit, MS 39666

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